Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it. For damaged items, please send an email showing photos of items so a Return Authorization Number (RA#) can be generated. No returns will be accepted without a RA# issued.
For damaged item(s), please include your order # and return to our office at:
Lip N Pour
1811 Sardis Rd N Suite 204
Charlotte, NC 28270
For all other questions or inquires, please contact us at firstname.lastname@example.org